FAQ

Y-DAP is more than just a platform it's an ecosystem so we understand you might have questions. 

Booking FAQ

Does the provision start time mean registration or can we attend later?

Please always check the start time on your booking confirmation email – alternatively, please contact the provision provider for details or changes you may need to your booking.

Will the weather hinder the event we booked. What do I do?
I have not received my booking confirmation email?
Can I send another child/ young person in place of mine?
Do I need to print my confirmation ticket?

Provider FAQ

Do all venues and provisions have disability access?

Unfortunately, we don’t have responsibility, so we advise that you contact the provision providers directly (contact details on information page of provision) to inquire about disabled access.

Got any other question?

Please feel free to drop us a message with any other questions you might have.